Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy.

 

When accessing our Websites (www.jetconvert.com.auwww.jetconvert.com), Jet Convert will learn certain information about you during your visit. Similar to other commercial Web sites, our Web site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how our Web site is used. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.

 

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

 

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as “traffic data” so that data (such as the Web pages you request) can be sent to you.

 

Email Information

If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, mail and telephone.

 

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

Your contact name and email may be added to our mailing list for product updates and educational emails. You can opt out of the emails at any time by selecting the “unsubscribe” link at the footer of the email.

Jet Convert will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

 

Your Data may be accessed by contractors

As part of our conversion service data checks are performed by employees of Jet Convert and independent contractors to ensure that things have worked out. This part of our service may be performed by contractors engaged by Jet Convert that are located offshore (Overseas Recipients).

The data you upload to us is stored in Australia (on Rackspace Servers located in Sydney), and accessed by the Overseas Recipients to review the conversion using secure connections. By providing us with your personal information and requesting our conversion service you consent to disclosure to the Overseas Recipients for this purpose.  You also acknowledge that, as you have consented to the disclosure of your personal information to these Overseas Recipients, it will not be necessary for us to take any further steps to ensure the Overseas Recipients’ compliance with Australian Privacy laws in relation to your personal information and we will not be liable to you for any breach of Australian Privacy laws by those Overseas Recipients.  If you do not want your data being accessed by people outside Australia, you should not upload files to us or use this service.

 

A Special Note About Children

Children are not eligible to use our web site and services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this site only in conjunction with permission and guidance from your parents or guardians.

 

How Do We Protect Your Information and Secure Information Transmissions

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk. Some of the information you may enter on our Web site may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information is never transmitted via email. Jet Convert may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For site security purposes and to ensure that this service remains available to all users, Jet Convert uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

 

Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

 

Contact

If you have any questions regarding this Policy, or your dealings with our web site, please contact us.

Jet Convert

PO Box 197, Noosa Heads, QLD 4567 Australia

Email: support@jetconvert.com